Volunteer/Community Program

We offer free3D Printer repairs for the first fifteen minutes (except cost of parts) on the Third Saturday of the month from 10:00 am - 2:00 pm. Please check the public calendar on our home page for the next event!  Third Saturdays are walk-in only repair days.

If we are unable to repair the printer within the 15 minutes we will provide an estimate for services and timeline for repair afterwards or at least guide you to the rest of the way if you want to do the rest yourself!

During Business Hours/Urgent Requests

Please note that we no do not accept walk in repair customers during business hours (Monday - Friday)!  

You can either call us at 770-864-9419, email info@zlabs3d.com or you can book an appointment here.

Pricing FAQs

We will work on the printer and perform diagnostics for the first 15 minutes per printer for free.  Beyond that, we charge $100 (simple fixes)/hr to 150 (complex fixes)/hr for repair work plus cost of replacement parts (billed in 15 minute increments).  If you supply your own replacements, we only charge for the time we're working on the machine.

Machines left on site for more than 1 business day after we inform you that they are ready for pickup are subject to a daily storage fee in the amount of $25/day until picked up.  

Full payment is required to pick up repaired machines for customers with balances due.